FAQ
Got questions? Check-out our SaaS-tastic answers!
How does real-time fleet tracking work?
Our platform uses GPS technology to provide live location updates for all vehicles in your fleet. You can monitor vehicle positions, speeds, and routes in real-time through our web dashboard or mobile app, with updates every few seconds.
What dispatch management features are included?
Our dispatch system includes automated route optimization, driver assignment, job scheduling, real-time communication with drivers, delivery tracking, and comprehensive dispatch history. All features are designed to streamline your fleet operations.
Can I integrate with my existing fleet management systems?
Yes! TTM 247 offers API integrations with popular fleet management software, accounting systems, and logistics platforms. Our Enterprise plan includes custom integration support to connect with your specific business tools.
How secure is my fleet data?
We use enterprise-grade encryption to protect all fleet data, including vehicle locations, driver information, and dispatch records. Our platform is SOC 2 compliant and follows industry best practices for data security and privacy.
Is there a limit to the number of vehicles I can track?
Our Starter plan supports up to 10 vehicles, Professional supports up to 50 vehicles, and Enterprise offers unlimited vehicle tracking. You can upgrade your plan as your fleet grows.
Do drivers need a mobile app?
Yes, drivers use our mobile app to receive dispatch assignments, update job status, navigate routes, and communicate with dispatchers. The app is available for both iOS and Android devices and works offline when connectivity is limited.
How does route optimization work?
Our route optimization engine analyzes multiple factors including traffic conditions, delivery windows, vehicle capacity, and driver schedules to create the most efficient routes. It can handle complex multi-stop routes and automatically adjusts for real-time conditions.
What kind of reporting and analytics are available?
You'll have access to comprehensive fleet reports including driver performance metrics, fuel consumption, route efficiency, on-time delivery rates, vehicle utilization, and cost analysis. All reports can be exported and scheduled for automatic delivery.
How quickly can I get started with TTM 247?
Most fleets can be up and running within 24-48 hours. We provide onboarding support, driver training materials, and can help you import existing vehicle and driver data. Our support team is available to assist with setup and configuration.
What support options are available?
All plans include email support and access to our knowledge base. Professional and Enterprise plans include phone support, and Enterprise customers receive dedicated account management and 24/7 priority support for critical fleet operations.